Need Augment Support? Contact, Course Access and Enrolment Help

One place to find the published route for enrolment, account access, application support and refund questions.

By Sanjeev Kumar, Founder · Reviewed 22 Sept 2026

US$10
Program Leadership Blueprint public price

Augment Consultancy product page, 2026

US$99
Program Management Essentials public price

Augment Consultancy product page, 2026

US$199
PgMP Application Writing Support public price

Augment Consultancy product page, 2026

In brief

For Augment Consultancy course help, the official contact form handles enrolment and general questions. The course-platform FAQ provides the self-service route for password resets and missing courses, with [email protected] for unresolved access issues.

Support routes by need

Enrolment and course questions

The official course-platform contact form is the published route for general questions.

  • Form fields: name, email, mobile and message
  • Suitable for enrolment and course enquiries

Login and course access

The FAQ provides a self-service path for passwords and a specific check for missing courses.

  • Forgot Password sends a new password to the registered email
  • Check My Courses using the purchase or access-code email
  • Email [email protected] if access remains unavailable

PgMP application review support

The published PgMP application product covers writing and review guidance for candidate experience summaries.

  • Guidance on presenting experience and credentials
  • Personalised feedback described on the product page
  • Separate from account and course-access help

Refund-policy questions

The course platform publishes a dedicated policy for digital-product refund questions.

  • Digital products are described as non-tangible and irrevocable
  • The policy applies after order confirmation and product delivery

Where we work

  • Project managers
  • Programme managers
  • Professionals managing multiple projects
  • PgMP and PfMP candidates

Match the route to the issue

Augment Consultancy’s course-platform FAQ separates password resets, missing-course checks and other support requests. The official course-login guide explains the account route in more detail, while the contact form is the published route for enrolment and general course questions.

Choose the path before sharing your details

A missing course has a different first check from a password problem. PMI’s 2024 PgMP handbook also confirms that a PgMP application proceeds through panel review before exam eligibility, so application-writing support is a separate request from learner access help.

Five paths to the right support routeA five-column decision flow routes enrolment, login, missing-course, PgMP application and refund questions to the appropriate Augment support path.

For preparation context beyond account help, see PgMP application review support or PfMP certification support.

Keep reading

Frequently asked

Augment Consultancy’s course platform publishes a contact form for general questions and enrolment help. The form asks for your name, email, mobile number and message so the enquiry can be identified and reviewed.

The course-platform FAQ directs learners to select Forgot Password on the login screen. A new password is sent to the registered email address, after which the learner can try signing in again.

Check that you are signed in with the same email used for the purchase or access-code redemption, then check My Courses. If the course is still unavailable, the platform directs learners to email [email protected].

Augment publishes a PgMP Application Writing Support product for application writing and review guidance. PMI’s 2024 PgMP handbook says volunteer PgMP-certified programme managers assess experience summaries during panel review before a candidate becomes eligible for the examination.

The course-platform refund policy states that digital products are non-tangible, irrevocable goods and that refunds are not issued once an order is confirmed and the product has been sent. Refund questions can be directed through the published support route.

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